Cancelations

Easy automatic cancelation through our client portal

Please NOTE that once you cancel your subscription, your indicators will be deactivated within 24 hours and your will not be able to use them anymore. Make sure you are finished with the use of our indicators BEFORE you cancel your subscription. No exceptions. It is up to you, if & when you when you decide to cancel & stop using the indicators.

This is posted on our website, in your email receipt, on our Discord, and now in the Alpha Docs Guide here. We are try our best to be very transparent about this. There are NO PRO-RATED REFUNDS if this happens.

Step 1: Website

Go to the Trading Alpha website: https://tradingalpha.io/

Step 2: Access Client Portal

Click on the "Client Portal" tab in the upper right hand corner of the page.

Step 3: Enter Email

Enter the same email you have on file with us & click the "Submit" button

Step 4: Confirm Email

Check your email address for a Portal Access email from Trading Alpha & click on the "Access Portal" button.

Step 5: View Details

Once you are in your Client Portal, find the product that you would like to cancel & click "View Details"

Step 6: Cancel Subscription

Find the "Active" button in the upper right corner, hover over it with your mouse, click the "Cancel Subscription"

Step 7: Done

You are done. Your subscription is canceled & your Trading Alpha tools will be deactivated within 24 business hours.

Please NOTE that the Portal Link in your email EXPIRES after 24 hours.

If this happens you simply have to go enter it again from our home page portal link button. If for whatever reason the portal is not working for you please write & let us know at: [e-mail]

Please NOTE that once you cancel your subscription your indicators will be deactivated within 24 hours and you will not be able to use them anymore. Make sure you are finished with the use of our indicators before you cancel your subscription.