> For the complete documentation index, see [llms.txt](https://trading-alpha.gitbook.io/trading-alpha-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://trading-alpha.gitbook.io/trading-alpha-docs/account-management/cancellations.md).

# Cancellations

{% hint style="danger" %}
**Please NOTE that once your subscription cancels, your indicators will be deactivated within 24 hours and your will not be able to use them anymore. Once the subscription cancels, this cannot be undone. You will have to purchase a new subscription.** 

**This is posted on our website, in your email receipt, on our Discord, and now in the Alpha Docs Guide here. We are try our best to be very transparent about this.** 
{% endhint %}

## Step 1: Website

Go to the Trading Alpha website: <https://tradingalpha.io/>&#x20;

## Step 2: Access Client Portal

Click on the "Client Portal" tab in the upper right hand corner of the page.&#x20;

![](/files/-Mdj0rSv0Bah_vIPl8DV)

## Step 3: Enter Email&#x20;

Enter the same email you have on file with us & click the "Submit" button&#x20;

![](/files/-Mdj0xUQADmxyDUybEtQ)

## Step 4: Confirm Email

Check your email address for a Portal Access email from Trading Alpha & click on the "Access Portal" button.

![](/files/-Mdj10wOJfr94yM8stG0)

## Step 5: View Details&#x20;

Once you are in your Client Portal, find the product that you would like to cancel & click "View Details"&#x20;

![](/files/-Mdj1Ktriyd70OU1rFTR)

## Step 6: Cancel Subscription&#x20;

Find the "Active" button in the upper right corner, hover over it with your mouse, click the "Cancel Subscription"&#x20;

![](/files/-Mdj1PfvuzNB_QF1eud2)

## Step 7: Done&#x20;

You are done. Your subscription will automatically cancel at the end of the term you paid for.&#x20;

{% hint style="danger" %}
**Please NOTE that the Portal Link in your email EXPIRES after 24 hours.**&#x20;

**If this happens you simply have to go enter it again from our home page portal link button. If for whatever reason the portal is not working for you please write & let us know at: <manage@tradingalpha.io>**
{% endhint %}


---

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