Refund & Recurring Payment Policy

No refunds after purchase. All subscriptions are recurring until canceled

No refunds after purchase

Once your subscription has been activated, all sales are final and absolutely no refunds are provided under any circumstance.

Because we do not offer free trials for any of our indicators, screener, or tools, activating your subscription grants full access immediately—therefore no refunds are issued once activation occurs.

You may cancel your subscription at any time; however:

• Cancellation does not qualify you for a refund.

• If you cancel, you will immediately lose access to all indicators and tools.

If you choose to cancel but would still like access until the end of your billing term, you must contact us, and we can manually restore access for the remainder of your already-paid subscription.

This does not change our no-refund policy.

I didn't receive my indicators

If you didn't receive your indicators please write the team at [e-mail] and let them know. Most times it is because of a wrong tradingview username given to us and easily fixed. We have never had someone not receive their indicators. To fact check if an indicator has been activated from our side we can lookup usernames instantaneously on tradingview to see & verify if you are indeed activated.

I didn't like the indicator for whatever reason...

We are sorry if you did not like our product. This is a very rare circumstance. Trading/analysis is not for everyone however, even with the best tools on the market. Good thing is you can decide if you want a month to month subscription, or a yearly subscription and make your own decision what works best for you. You can cancel your subscription at anytime. There will be NO REFUNDS for trying our indicators out. If you use them, you have to pay for them like everyone else. NO FREE TRIALS OR REFUNDS ONCE INDICATORS ARE ACTIVATED.

Partial Refunds

There are no partial or pro rated refunds. You are signing up for the term that you decided on and subscribed for. If you choose a monthly subscription, the term is monthly, and recurring until canceled. If you choose a yearly subscription, the term is annually, and recurring until canceled. THERE ARE NO PARTIAL REFUNDS.

Recurring subscriptions

All of our products are recurring subscription models that are set to auto renew, unless canceled through the client portal, or through emailing our management with request for cancellation. The monthly subscription will auto renew every month on the same day that you originally subscribed. The yearly subscription will auto renew every year, on the same month and day that you originally subscribed. It is your responsibility to be accountable for all auto renewals, and because of the nature of our products there will be NO REFUNDS FOR MISSING AN AUTO RENEWAL PAYMENT. The portal to cancel recurring subscriptions is located on our website in the upper right hand corner. The website is TradingAlpha.io . Our management email to cancel any recurring subscriptions is [e-mail]